ASSISTANT SCREENING CALL CENTER SUPERVISOR Location: Qatar Contract Duration: 3 Years Qualifications & Experience: • Bachelor’s degree in Business, Management, or related field • Minimum 3 years of call center experience, including at least 2 years in a team lead/supervisory role • Strong computer skills and proficiency in communication and supervision • Arabic speaking is an added advantage Key Responsibilities: • Assist in designing and implementing scheduling protocols • Monitor scheduling accuracy and data quality using Excel/CRM, BIS/Cerner systems • Supervise, train, and develop scheduling staff • Maintain call center knowledge base and updated operational procedures • Prepare reports and monitor CISCO call center activities • Ensure patient safety, data protection, and confidentiality standards are strictly followed To Apply: Send your CV to +974 50954561 (Yusuf S) No calls Shortlisted candidates will be contacted directly