OPERATIONS MANAGER – FACILITIES
Dec 14, 2025 • Sidrah Gohar • Job Openings / Employment & HR Notices
Operations Manager - Facilities
United Airlines•San Francisco, CA•
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Description
At United, we have some of the best aircraft in the world. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they're well taken care of and ready to get our customers to their desired destinations. If you're ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip-top shape.
Job overview and responsibilities
This position is required to lead and direct facilities maintenance operations at the United base operations. Responsibility for direct leadership oversight of multiple facility shops and ground equipment. Responsible for the local (TCO) total cost of ownership (5M+) and cost efficiency. Responsibilities include maintenance planning and execution; preventative maintenance and mandatory project program compliance; productivity, accountability and dependability program management; safety and OSHA program compliance; local state & federal environmental code compliance; and (SLA) service level agreement compliance delivering the optimum level of facility maintenance in support of safe and reliable operations. Partners with all local customer bases ensuring positive customer relations and service level goals achieved.
Lead team performance and execution against all division and corporate maintenance objectives within the Facilities Department
This includes; maintenance customer (SLA) service level agreement compliance, maintenance quality and reliability performance metric execution, all in service level goals / tolerances, planned and preventative maintenance program compliance
Lead / support multiple supervisors and 100+ technicians
Lead an efficient and effective maintenance operations in a positive, productive and safe work environment for team and customer groups stakeholders
Support leadership that manages maintenance productivity, technical training, employee dependability, team recognition and employee accountability programs in accordance with policy
Establish and maintain a collaborative and productive business relationship with local union representatives
Develop, implement and manage programs/projects, policies and customer needs to meet and exceed base and corporate objectives
Responsible for the local (TCO) total cost of ownership and cost efficiency of local maintenance operations in excess of 5M annual spend
This includes all financial and staff planning, accounting and the budgetary compliance
Manage all safety / OSHA, environmental and training programs in accordance with corporate policy
Manage safety mitigation program and lead investigations that support root cause analysis of accidents, injuries and incidences involving facility assets or team personnel
Qualifications
What's needed to succeed (Minimum Qualifications):
High school diploma, GED or education equivalent
Electrical / Low Voltage / ARC Flash
Cal OSHA Basics
5 years' experience in a maintenance leadership role
Administrative & Management
Labor / Employee Relations Management
Financial planning and management
Performance planning and management
Goal setting and execution
Verbal and Written communication skills
Time management and critical thinking
Negotiation and Judgement skills
Outstanding interpersonal skills having a proactive management style; superior problem solver driven for team excellence
Must be legally authorized to work in the United States for any employer without sponsorship
Successful completion of interview required to meet job qualification
Reliable, punctual attendance is an essential function of the position
What will help you propel from the pack (Preferred Qualifications):
Bachelor's Degree in Business or Science
Technical Degree in Maintenance (Electrical, Plumbing, HVAC, Automotive skills)
3 - 5 years of leadership experience within a Facilities maintenance operation
Experience handling corporate and CBA policies
Experience in planning, supervising or leading facilities maintenance in an airline operation
Public Safety and Security local, state, and national laws, regulations, and standard processes
The base pay range for this role is $79,800.00 to $103,966.00.
The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.
You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.
United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.
United Airlines
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