About Exhibition The fintech industry is confident of meeting the Reserve Bank of India’s (RBI) November 30 deadline of implementing new digital lending norms on existing loans but many firms face challenges in changing their existing business models and processes. RBI tightens norms for loan recovery agents With companies still pacing through a recovery time, companies not only have to brace through these tough economic situations but also look at getting creative with their strategy with respect to recovery and collections. In the past few years there has been significant advancements in connectivity, support infrastructure, and digital awareness. The pandemic has helped push digital adoption at a much faster pace.